1. HelpDesk
  2. Troubleshooting Errors

Why did I get an 'inbox not configured' error?

If you're seeing "Magic RPC Error: [-10010] Recipient's inbox is not configured to receive emails", this indicates that our SMTP provider has attempted to send a message to the given email address, but the email returned a hard bounce. To resolve this error, contact the Magic team so we can reactivate the email address.

RPC Error