1. HelpDesk
  2. Magic Wallet User FAQ

I’m having trouble receiving the crypto that I purchased in Magic Wallet. What should I do?

⚠️ Please note that Magic will not and cannot ever take funds out of a user's wallet. If you just purchased crypto and the funds are not showing up, be aware that payments may take anywhere between several minutes to a few days to fully process, depending on the payment processor and amount purchased. You can contact the provider who processed the payment for an exact timeline.