1. HelpDesk
  2. Troubleshooting Errors

Why do I get an 'Unable to Refresh Session' error?

Seeing this error in your console?

{data: {}, error_code: "auth_relayer/UNABLE_TO_REFRESH_SESSION",…} 
data: {}
error_code: "auth_relayer/UNABLE_TO_REFRESH_SESSION"
message: "Unable to refresh user session. Please log in using the magic link flow to enable session persistence."
status: "failed"

This can be expected. Sometimes Magic will make a call to our backend to see if a user is already logged in, even when they are not expected to be logged in. If you're not experiencing any blockers and only seeing this in the console, it's most likely an expected error that can be ignored.